Resident Reviews

Great appartment building. Really like the location and the rooms. The pool area is nice. I also like the trash pickup and the covered garage.

Nov 17, 2022

I don’t like fetch. Packages are always late or lost. And I really don’t like that I have to pay for it monthly on top of delivery fees I’m already paying through the companies that deliver to fetch. Please get rid of it.

Nov 17, 2022

The staff here is very friendly and works really hard, but they seem understaffed. It takes a while for things to get fixed around the building. The gym is fairly nice, but there always seems to be something wrong with it at any given time. Currently the urinal leaks and one of the overhead lights won't stop flickering.

Nov 13, 2022

It's a great community. A couple thoughts to improve it: 1) perhaps a power washer could be taken to the stairs and walkways from the garage into the building. It could really use it. 2) Since the garbage pickup fee is mandatory, why not build it into the rent? I'm assuming its a marketing thing to keep the cost of the rent looking low, but..my two cents.

Nov 6, 2022

Enrique (leasing agent) is so nice and professional! He is very kind and definitely my go to guy! Tony (maintenance staff) is super friendly and so helpful! We are happy to call The Arnold home :)

Oct 10, 2022

I love it here. especially now that we have Tesla chargers. however can we tell the residents that do not have EV's to not park in the EV spots please?

Oct 3, 2022

I can’t say enough about this building. Coolest location, great amenities and very comfortable living. I’ve been here two years and by far the greatest experience both with an apartment complex and living situation in general.

Oct 3, 2022

So far our experience has been above average. For the price and location, the Arnold offers a lot. The move-in process was seamless as well after we got approval. I was expecting to be a furniture dolly for moving in since there is a nice big service elevator, but the one that is available is good for packages, boxes, and such. There were some items in our apartment upon move-in which were minor, but still show a lack for attention to detail which was surprising since this is supposed to be elevated living. For example, some of the cabinetry shelves were missing clips which seems lazy. Our patio door was missing the rod to open and close the blinds, which again, just seems lazy. But other than that, we have really enjoyed our first few weeks.

Sep 27, 2022

Just finished up my first month, and so far the experience has been great! Service requests submitted processed in short order, and common areas kept in awesome condition.

Aug 31, 2022

Why the hell is the pool closed on a Saturday? I understand the need for cleaning etc...but picking the only day in which most people go to the pool is asinine.

Aug 20, 2022

Great place to live and the management is very attentive. Amenities are awesome! The only thing I would change is the Fetch package delivery service, I prefer the Amazon Hub.

Jul 26, 2022

Had a great time at the pool party with Anderson, Naomi, Yoni, Berkeley and many others today. Everyone is friendly and up for a fun time. Pretty good place to hang.

May 30, 2022

I really do enjoy living at The Arnold! The location is a 5/5 and I really love all of the amenities offered. The management is attentive and tries to help out as best as they can.

May 19, 2022

Great apartment, amenities, community and neighborhood. The front office is a little bit hard to reach, but nevertheless are very helpful once they are reached.

May 12, 2022

Until the package delivery system is fixed getting anything you need here is a nightmare. Fetch works only very inconsistently (and for some services the delivery address associated with it gets rejected as a scam address). And packages still being delivered to the locker address no longer come with a code. You have to go to the front office to have them unlock it for you, which doesn't work if they are all out doing tours, or closing early, or sending everybody away for team events, which seems to happen frequently.

May 5, 2022

Pretty nice apartment but overpaying. The amount they are raising rent should be illegal. A 30% rent increase with no material improvement in services / amenities is simply criminal.

Apr 17, 2022

I have loved my time here. Great location, great neighbors and amenities. The arnold is conveniently located next to my place of work (downtown) as well as my favorite bars.

Mar 31, 2022

Great location. Staff and maintenance are very diligent and place is super spacious and modern. Plenty of parking space. Trash service is great.

Mar 28, 2022

Overall, good experience. Solid location, with helpful front office staff. Place is dusty and dirty. I'm a clean freak and I can't keep it clean with two vacuums, upgraded air filters, and a second filtration unit. The hallways get "cleaned" once a month, and the parking garage is "washed" once a year. Loud. Don't forget, you sleep next to a very popular street. Bring earplugs.

Feb 28, 2022

Wish they had a dolly or cart for large packages and for moving in. Also the building layout is kinda weird. And what’s the code to the pool door? Why is that there

Jan 28, 2022

I really enjoy living in this beautiful community! Great location, great amenities, and amazing management team! I am very happy with my experience here, and I just renewed for another year! Thank you for all you do for the community!

Jan 28, 2022

So far, so good! I have enjoyed living at the Arnold in the short time I have been here. Very friendly residents and beautiful apartments. Staff is very helpful.

Jan 25, 2022

Great experience living in the complex. The location and easy access to parking make it an even greater choice. Size of the apartment and amenities are great as well.

Jan 18, 2022

Love my cozy bedroom and living in the best location in Austin - East Austin is so great!!! Thanks Arnold team XXXOO YOU GUYS ROCK. Will always love

Dec 29, 2021

The staff are very helpful and very present around the property. The Arnold offers great living spaces. I would suggest more neighborhood/apartment bonding as part of our experience at the Arnold.

Dec 7, 2021

It's our first week at The Arnold and we're super impressed - it's well organized, friendly and has great amenities. We love our new unit and the big balcony is a game changer!

Nov 28, 2021

Just moved in. The front office couldn’t be more helpful, we had some initial hiccups and they were extremely responsive. The location is great.

Nov 26, 2021

Moved in last week so far everyone has been very nice. Have noticed there is a smile on each person face and a willingness to help. Thank you

Nov 25, 2021

The location is great. Front office is super friendly. Maintenance is quick to respond to requests. I just moved in so no major complaints so far. Happy to be here.

Nov 22, 2021

Great Location, Amenities, Leasing Staff! 10/10 Recommend all Around. Would recommend to anyone looking to live East Austin. You have one of Austin's top neighborhoods for dining and night life right outside your front door.

Oct 18, 2021

So far everything has been great living at the Arnold. The unit and amenities are both exactly what I was expecting when moving to austin. Love the gym and pool.

Oct 17, 2021

Very good experience. Management was so kind and helpful. Was so easy to move i. I like how everything is automated. Will definitely recommend this place again

Oct 13, 2021

Just moved in, so far I love the apartment complex and the location. Nothing bad to say yet other than it was a bit confusing to get around but I’m sure I’ll have a better idea after week 1.

Oct 8, 2021

The Arnold is an amazing apartment. The leasing office has always responded promptly to any questions I have. They have been flexible with all of my lease requests. The maintenance team has gone above and beyond to accommodate me.

Oct 8, 2021

Great area with a lot of food/drink options. Apartments are nice, but extremely pricey for the quality. Maintenance is okay but sometimes takes them awhile to get things done .

Aug 31, 2021

We’re new to Austin and this place has everything we need and is in a wonderful area! We’re excited to dive in and meet people, use the gym, pool and other amenities!

Aug 30, 2021

The Arnold is great and the staff is very helpful with any concerns. Nice space and in a great location in East Austin. Would recommend! Thanks:)

Aug 8, 2021

Overall I love the community. Great staff and people. Some residents are noisy and don’t clean after their dogs even in hallways but the staff are amazing and on top of things and try to help out as much as they can.

Aug 3, 2021

Love living here - office is fantastic and super responsive. Amenities and community are great. I love the trash pick up service more than anything in the world.

Jun 30, 2021

Love it here. Some of my neighbors not so much, they can be a bit snobby when you greet them, I dont like that part. But the apartment alone and the Arnold team are great and extremely helpful.

Jun 30, 2021

The move in process was so seamless and the leasing managers communicated quickly and effectively. Excited to be a part of the Arnold/ Greystar community!

Jun 3, 2021

Our apartment is great! There are minor things that we have to fix here and there but the unit is wonderful, our pool view is amazing, staff is super friendly and helpful. Maintenance does take a while, but it’s also understandable.

May 29, 2021